GDPR Information

Last Updated: September 21, 2026

Introduction

While Prairie Grooming Club is based in Canada, we recognize the importance of protecting the privacy rights of all individuals, including those in the European Union. This page provides information about your rights under the General Data Protection Regulation (GDPR) and similar privacy laws.

Data Controller

Prairie Grooming Club is the data controller responsible for your personal information. Our contact details are:

Email: [email protected]

Address: 423 17th Avenue SW, Calgary, Alberta T2S 0B1, Canada

Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: When you book an appointment or submit a contact form, you provide explicit consent for us to process your information
• Contractual Necessity: Processing is necessary to fulfill our service obligations to you
• Legitimate Interests: We may process data for our legitimate business interests, such as improving our services, provided this does not override your rights

Your Rights Under GDPR

Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information in a commonly used electronic format.

Right to Rectification

You can request that we correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

Also known as the "right to be forgotten," you can request that we delete your personal data when:

• The data is no longer necessary for the purpose it was collected
• You withdraw your consent
• You object to the processing and there are no overriding legitimate grounds
• The data has been unlawfully processed

Right to Restriction of Processing

You can request that we limit how we use your personal data in certain circumstances, such as when you contest the accuracy of the data or object to our processing.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.

Right to Object

You can object to our processing of your personal data based on legitimate interests. We will stop processing unless we can demonstrate compelling legitimate grounds that override your interests.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time. This does not affect the lawfulness of processing before the withdrawal.

Right to Lodge a Complaint

If you believe we have not handled your data properly, you have the right to lodge a complaint with your local supervisory authority.

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month, though this period may be extended by two additional months for complex requests.

When submitting a request, please provide sufficient information to allow us to verify your identity and locate your data in our systems.

Data We Collect

We collect and process the following categories of personal data:

• Identity data: name
• Contact data: email address
• Transaction data: service bookings and preferences
• Technical data: IP address, browser type, device information
• Usage data: how you interact with our website

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Specific retention periods depend on the nature of the data and the purpose of processing.

When determining retention periods, we consider:

• The amount, nature, and sensitivity of the data
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the data
• Legal and regulatory requirements

International Data Transfers

As we are based in Canada, your data may be transferred to and stored in Canada. Canada has been recognized by the European Commission as providing adequate protection for personal data. We ensure appropriate safeguards are in place for any data transfers.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Staff training on data protection

Updates to This Information

We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about your data protection rights or how we process your personal data, please contact us at:

Email: [email protected]

Address: 423 17th Avenue SW, Calgary, Alberta T2S 0B1, Canada